HELP- cannot download

Hai there…

I’ve purchased n-track back in year 2004. i had installed the software on my pc before…Now i’m using a new pc and i want to install again the software but i can;t do it…i dont know why…i have the old version last time 4.++ i tried to install the new version also cannot…im usig window xp…HELP please

Can’t download?
Can’t install?

That’s two different issues.

What are you doing and what are the errors, problems?