# I Can't Import the Sampler – Need Help!

**URL:** <https://discussion.ntrack.com/t/i-cant-import-the-sampler-need-help/21201>\
**Category:** Uncategorized\
**Created:** [September 1, 2026, 4:35am UTC](https://discussion.ntrack.com/t/i-cant-import-the-sampler-need-help/21201 "2026-09-01T04:35:44Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![ciub](https://discussion.ntrack.com/letter_avatar_proxy/v4/letter/c/779978/32.png) [@ciub](https://discussion.ntrack.com/u/ciub)\
**Post date:** [September 1, 2026, 4:35am UTC](https://discussion.ntrack.com/t/i-cant-import-the-sampler-need-help/21201/1 "2026-09-01T04:35:44Z")

</div>

HI! I’m back with my problem about this issue. I’ve tried many times to import that sample, but it didn’t work. However, if I use another project, it works normally. It’s so frustrating—why does this keep happening every time? And I’m going to stand too x(

thank you

_(Click this video for more.)_

[![](https://discussion.ntrack.com/uploads/default/original/2X/2/2edc00d11430ea18215edfe8c81a88a51651f13f.jpeg "bandicam 2026 09 01 11 03 01 265") ](https://www.youtube.com/watch?v=YwM4rY2stN4)

---

<div class="post-metadata">

**Author:** ![FlavioA](https://discussion.ntrack.com/user_avatar/discussion.ntrack.com/flavioa/32/227_2.png) [@FlavioA](https://discussion.ntrack.com/u/FlavioA)\
**Post date:** [September 1, 2026, 1:14pm UTC](https://discussion.ntrack.com/t/i-cant-import-the-sampler-need-help/21201/2 "2026-09-01T13:14:01Z")

</div>

The video shows that the sampler is already trying to load a sample before the first drop (as indicated by the yellow bar at the bottom). Could it be that you previously dropped a very big file that the sampler is still trying to load? Please try creating a new sampler into a new song, then importing the same sample file. If that still fails please send a short video showing what’s happening. I’ve tested the very same loop you show in the video and it appeared to be loaded correctly by the sampler.

Flavio.

---

<div class="post-metadata">

**Author:** ![ciub](https://discussion.ntrack.com/letter_avatar_proxy/v4/letter/c/779978/32.png) [@ciub](https://discussion.ntrack.com/u/ciub)\
**Post date:** [September 3, 2026, 10:15am UTC](https://discussion.ntrack.com/t/i-cant-import-the-sampler-need-help/21201/3 "2026-09-03T10:15:06Z")

</div>

> [@FlavioA](#):
>
> creating a new sampler into a new song, then importing the same sample file

\*\*I already did this and it definitely works, but the problem is I can’t import another sample—or even the same sample—from the current song. :(( I remember this problem also happened on an Android device

But strangely, I accidentally managed to make it work again :I :\*\*

[![](https://discussion.ntrack.com/uploads/default/original/2X/5/55202e27408b19c315137305f16c5e9eae2fe434.jpeg "How?? :))") ](https://www.youtube.com/watch?v=79aSd3YIAu8)

**Btw, I’m so happy that you guys updated the sampler note from the piano roll—the note is now shown!! :))**

---

<div class="post-metadata">

**Author:** ![FlavioA](https://discussion.ntrack.com/user_avatar/discussion.ntrack.com/flavioa/32/227_2.png) [@FlavioA](https://discussion.ntrack.com/u/FlavioA)\
**Post date:** [September 4, 2026, 2:23pm UTC](https://discussion.ntrack.com/t/i-cant-import-the-sampler-need-help/21201/4 "2026-09-04T14:23:58Z")

</div>

The sampler will not load the sounds if it’s bypassed, which is what in practice happens if the track that the sampler is on is muted (in your case because another track was soloed). As soon as the solo button on the sampler track is turned on (or if you turned off the other tracks’ solo) the track is no longer muted and the sampler finishes loading the sound.

Flavio.