# Never received Reg codes

**URL:** <https://discussion.ntrack.com/t/never-received-reg-codes/9593>\
**Category:** n-Track Studio Discussion Forum\
**Created:** [August 18, 2006, 1:52pm UTC](https://discussion.ntrack.com/t/never-received-reg-codes/9593 "2006-08-18T13:52:10Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jtswearingen](https://discussion.ntrack.com/letter_avatar_proxy/v4/letter/j/76d3ee/32.png) [@jtswearingen](https://discussion.ntrack.com/u/jtswearingen)\
**Post date:** [August 18, 2006, 1:52pm UTC](https://discussion.ntrack.com/t/never-received-reg-codes/9593/1 "2006-08-18T13:52:10Z")

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Never received Reg codes

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**Author:** ![jtswearingen](https://discussion.ntrack.com/letter_avatar_proxy/v4/letter/j/76d3ee/32.png) [@jtswearingen](https://discussion.ntrack.com/u/jtswearingen)\
**Post date:** [August 18, 2006, 1:52pm UTC](https://discussion.ntrack.com/t/never-received-reg-codes/9593/2 "2006-08-18T13:52:10Z")

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I upgraded the other night from 3.X to latest 4.X, however I haven’t received any registration codes.  
I sent info via Contact page and even contacted Digibuy, no results yet.  
  
I did have to uninstall my 3.x and install clean 4.X because I was getting an error on an unrecognized DLL. Could this be the cause?  
  
Any suggestions?

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**Author:** ![pjk](https://discussion.ntrack.com/letter_avatar_proxy/v4/letter/p/bc79bd/32.png) [@pjk](https://discussion.ntrack.com/u/pjk)\
**Post date:** [August 18, 2006, 7:57pm UTC](https://discussion.ntrack.com/t/never-received-reg-codes/9593/3 "2006-08-18T19:57:13Z")

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first, be sure you purchased after the cutoff date, to get the upgrade for free.  
  
Then, I had to email Flavio with my info, plus the ‘email reciept’ and he sent the codes for ver4 the next day.   
  
I couldn’t run both at the same time, flavio stated the same in his reply with codes.

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**Author:** ![jtswearingen](https://discussion.ntrack.com/letter_avatar_proxy/v4/letter/j/76d3ee/32.png) [@jtswearingen](https://discussion.ntrack.com/u/jtswearingen)\
**Post date:** [August 19, 2006, 4:10am UTC](https://discussion.ntrack.com/t/never-received-reg-codes/9593/4 "2006-08-19T04:10:03Z")

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I ordered on Aug 16th, 2006.  
  
And I sent an email ot the support email address.  
Still haven’t heard.

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**Author:** ![XonXoff](https://discussion.ntrack.com/letter_avatar_proxy/v4/letter/x/35a633/32.png) [@XonXoff](https://discussion.ntrack.com/u/XonXoff)\
**Post date:** [August 19, 2006, 7:30am UTC](https://discussion.ntrack.com/t/never-received-reg-codes/9593/5 "2006-08-19T07:30:58Z")

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Check your spam filtering or try a different email address. This has happened before.