Android latency test issues

Problem with audio recordings on an Android it keeps not working for me it keeps saying that the test just can’t go through or when it does it doesn’t even reach the first test I’ve been in a choir room I’ve done everything that’s asked me to I just don’t know what to do I was wondering if there was anything you guys could do.

Please check these suggestions for latency calibration
Particularly make sure that headphones are disconnected for the latency test and that the volume is high enough, the device’s mic must be able to record from the speaker output.