Audio wav file does not import into N-Track Studio for Android tablets and phones

I am using the trial version on a lenovo Chromebook.
N-Track Studio for Android Tablets and Phones
downloaded from Google Play.
I wish to verify that N-Track will perform as advertised.
So far everything is going fine.
Except:
I open an empty audio track.
I select “import audio file” from the =menu.
From the next pop up menu I select “Files”.
The next window opens revealing the Chromebook file explorer tree.
My Files
Google Drive
Micro SD Card
I select a wav file from Google Drive (files were previously put on Google Drive)
When I hit the “open” button the system gives a split second hiccup
and goes back to the tracks window.
The audio track is there
but EMPTY. No wav file imported.
Before I invest in a subscription I need to know if this will work.
anybody have similar experience or solution suggestions?
Thanks
Tim

Tim,

sorry for the late reply. The latest update of the Android version of n-Track fixes an issue which seems to occur only on Chromebooks with importing files from ‘Files’ system app not working. Please let me know if you still see the issue in the latest update.

Flavio.

1 Like

Hi both,

This is still happening on my Honor 8 Tablet.

Wav files are greyed out and I’m unable to import them.

I’ve also got the latest update installed.

Any help would be greatly appreciated!

What is the format of the files you’re trying to import? What command inside the app are you using to open the files explorer? To import audio files the command to use is the + button below the last track, then ‘Import audio file’. Alternatively try opening the device’s Files app, then browse to the file, long press on it, select ‘Open in’, then select n-Track as the app to open the file with.

Flavio.

I cannot load Wav files on Android either. From the main tracks screen I click [ + ] for a new track, click “Import Audio File” and then navigate to the [My Device]\Music folder, which is where some Wav files created by another app reside. But these are greyed out, I cannot even select them. No error message, as not being able to select them means I don’t even get that far

What version of Android are you using? Probably Android is blocking read access to the shared music folder. What format are the audio files (mp3, m4a, flac, wav)? Can you import if you access the audio files via the ‘My Music Library’ link, that appears tapping on the home folder in the top right of the file browser?
If you’re opening the system picker using the Files link in the n-Track file browser, some file formats appear grayed, including wav and flac. We’ll work on this for the next update. An alternative is to start from the home folder, then tap on the up arrow on the upper left, until you get to the folder with the Music subfolder, tap on that and you should then be able to import all supported file formats.

If the problem continues please send a short video or screenshots showing what’s happening.

Flavio.