Can not load .Wav nor .mp3 files into N-Track

As the title says I can not load any audio file into N-Track anymorem Tried open with on file (in downloads .mp3) and also cant use the + button in the song. It seems something queued and is not resolving.

Any tips to solve this?

What is your device brand and model and which version of Android does it have? Can you please post a short video showing the issue?

Thanks.

Flavio.

Hello Flavio,

This is a Poco F6 Snapdragon 8S Gen 3 with Android 14UK01. Enough free storages and updated with the latest. Worked before but seems to be bugging since the last input was not working. Looks as if something is queued but not getting any messages.

See vids attached

Ps. Already deleted and reinstalled without succes.

Screen Recorder 1

[Screen Recorder 2]

Hope you can solve this issue for me shortly…

Thank you.

Best regards,

This happens on all of my devices including windows 10 lenovo ideapad flex 5 and android
samsung s21 5g, and on linux ubuntu it just crashes everytime i try even with a subscription… very unsatisfied with ntrack!!!

The videos are private, I can’t access them, please send a public drive link or an unlisted youtube video.

Thanks,

Flavio

Ok I can see the videos now, thanks. I’ve reproduced the issue and we’re working on a fix. In the meantime you should be able to import audio files selecting the + button, then “My music library”, instead of going through the Files entry.

Flavio.

1 Like

What happens exactly on your Windows laptop? The issue of n-Track not importing audio files from other apps is specific to Android. Please send a short video showing the issue.
As for the crash on Ubuntu, what version of Ubuntu is that? We currently support 22.04 and 24.04, for the time being we don’t support 24.10. Please send a core dump following these instructions

Flavio.

A new update that fixes the issue is live now on the Play Store, please let me know if you still have issues after updating.

Flavio.