n-Track for Windows mouse capture too aggressive

1

I’ve come across this problem a couple of times now - I mixdown a song, and n-Track opens a File Explorer window when it’s finished. I then want to copy this to another folder, so I bring up another File Explorer with that folder. However, if I drag and drop from the Exported Audio window into this new File Explorer, and the drag moves across n-Track in the background, it captures the mouse movements so after the copy has finished I find I am moving one of the parts in a track around, but n-Track doesn’t seem to see a “mouse button up” event so I cannot stop this behaviour until I close n-Track and open it again, by which time I’ve no idea where the part was originally, and I have to go back to a snapshot to restore the state of the song.

This usually happens at the end of a session and I have to spend time restoring my project when all I want to do is pack up so it’s very frustrating!

Hope you can reproduce and fix this

Ian Johnson.

2

Hi Ian,

We’ve tried to reproduce the issue following your steps, but so far we haven’t been able to replicate the behavior on our end.

Could you possibly post a short video showing the problem as it happens? That would help us better understand what’s going on. You can also send it to andrea@ntrack.com.

Also, which version and build number of n-Track are you using? You can check this by going to Help → About.

Thanks,
Andrea

3

Hi Andrea

Thanks for the response - I was assuming that what I described was what was happening, but I have tried to reproduce it and it’s not doing what I thought - I wil try a few more experiments and if I can find out exactly how to do it I will send a video.

The version number is v10.2.3 Build 10303 (31/10/2025) by the way.

Regards

Ian.