I am trying to redownload the ntrack version I. already bought but its very difficult
can anyone help me please
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If you purchased from our website, you can download n-Track from the download page
If it was an older version, click on “Download previous versions” on the download page. -
If you purchased n-Track for Android, you may have purchased the in-app subscription for the n-Track Studio free app (https://play.google.com/store/apps/details?id=com.ntrack.studio.demo&hl=en) or you may have purchased the one-time payment n-Track Studio Pro app (https://play.google.com/store/apps/details?id=com.ntrack.studio.eight.pro&hl=en).
- If you purchased the Standard, Extended or Suite in-app subscription inside the free n-Track Studio app, please reinstall the app, then the app should automatically detect that it has already been subscribed to. In the event that it doesn’t, in the Try/Purchase box that appears when you first launch the app tap the subscribe button. Play Store won’t charge you again for an existing subscription, but the app will again get the notification that it has been subscribed.
- If you instead purchased the Pro one-time payment version, the apps you’ve purchased appear in Google Play Store:
- Open the Play Store app
- Tap your profile picture, located at the upper-right portion of the screen.
- Choose “Manage apps & device“.
- Select the “Manage” tab.
- Switch the filter from “Installed” to “Not installed“.
- Select n-Track Studio Pro
- If you purchased n-Track Studio for iOS, you may have purchased the in-app subscription for the n-Track Studio free app (n-Track Studio DAW: Make Music App - App Store) or you may have purchased the one-time payment n-Track Studio Pro app (n-Track Studio Pro | DAW App - App Store).
If you purchased the one-time payment version, you can restore the app from the “My purchases” section of the App Store app.
For more info please see:
If you instead purchased the Standard, Extended or Suite in-app purchase inside the free n-Track Studio app, please reinstall the free app, then in the Try/Purchase box that appears when you first launch the app select Restore purchases (located in the lower right corner of the screen).
This will work as long as both the iPad and iPhone are using the same Apple account, i.e. the one that was used to purchase the app/subscription.
If you continue having problems please contact us at Support | n-Track Studio so that we can check the status of your account.
Flavio.