To many devices logged in

So I recently had to restart my laptop and I cannot Log back into ntrack it keeps saying i have to many devices logged in but i cant figure out whats wrong sense thats the only device that should be logged in so i thought maybe its cuz i deleted the app during the hard reset of the laptop so I have no idea how to log in. any ideas?

This is an account related issue, please contact us via the Support link and we can check and fix any issues with your account.

Flavio.